Every call answered. Every client booked.
Hartwork is an AI receptionist for gyms, spas and salons. It answers your business phone, answers questions and gets the client booked.
A 25-minute call. Monthly plans: 30 days’ notice to cancel.
- Answers day and night
- Set up for you
- US and Canada
- From $97 a month
Iron Harbor Fitness, Tuesday at 9:40pm, and the front desk is closed. The phone rings, and the AI front desk answers on the 2nd ring: "Thanks for calling Iron Harbor Fitness! I'm the AI front desk, and this call is recorded. How can I help?" The caller asks: "Do you do free trials?" The AI answers: "Your first class is free. I'm texting you the link for Thursday 6pm Strength." Then the caller gets a text: "Iron Harbor Fitness: here's your link to book Thursday at 6pm. Your first class is free." with the link "Book your free class". Booking link sent: Thursday 6pm.
The page changes to match.
Example dayIron Harbor Fitness, a made-up gym
A day at your front desk.
One Tuesday, from opening to closing time. Watch the calls come in while everyone is busy, and see each one answered.
6:12am
The phone ringsThe desk is checking in the 6am Strength class.
- Hartwork: Iron Harbor Fitness, I'm the AI front desk, and this call is recorded.
- Caller: Is there room in the 7am class?
- Hartwork: There is. Conditioning at 7, and I'm texting you the link to book.
Booking link sent. Booking link sent: 7am Conditioning
12:30pm
The phone ringsThe lunch rush. Every coach is on the floor.
- Hartwork: Iron Harbor Fitness, I'm the AI front desk, and this call is recorded.
- Caller: How much is a membership?
- Hartwork: Unlimited classes are $149 a month, no contract. Your first class is free, so I'll text you the link.
Booking link sent. Booking link sent: free first class
5:45pm
The phone ringsThe after-work peak. The 5pm class is in full swing.
- Hartwork: Iron Harbor Fitness, I'm the AI front desk, and this call is recorded.
- Caller: Do you have anything for my 15-year-old?
- Hartwork: Teens is Saturday at 11, with a parent's sign-up. I'm texting you the link.
Booking link sent. Booking link sent: Saturday 11am Teens
7:20pm
The phone ringsMobility class is on. Nobody is at the desk.
- Hartwork: Iron Harbor Fitness, I'm the AI front desk, and this call is recorded.
- Caller: I tweaked my shoulder. Should I still come Thursday?
- Hartwork: I'll pass that straight to Priya, our head coach, so she can tell you.
9:40pm
After hours, the phone ringsClosed. Everyone has gone home.
- Hartwork: Iron Harbor Fitness, I'm the AI front desk, and this call is recorded.
- Caller: Do you do free trials?
- Hartwork: Your first class is free. I'm texting you the link for Thursday 6pm Strength.
Booking link sent. Booking link sent: Thursday 6pm
That was one Tuesday.
5 calls, all answered: 4 booking links sent, 1 message for you, and nobody had to put down what they were doing. An example day, told with a made-up gym.
The phone always rings at the worst time.
Either your team is with clients when it rings, or there is nobody good to answer it. Good front desk people are hard to find and harder to keep.
calls to small businesses go unanswered.
callers who reach voicemail hang up without leaving a message.
And when nobody picks up, they can just call someone else.
Hartwork answers every call warmly and in your words, whether your desk is busy, short-staffed or closed.
Sources: 6 in 10 unanswered is from the 411 Locals call-answer study of 85 businesses (2016). 2 in 3 hanging up at voicemail is from BIA/Kelsey.
What lands after every call.
You see every call, and the caller has what they need. Here is the 5:45pm call from that day.
Asked about classes for a 15-year-old. Told them Teens is Saturday at 11am and needs a parent's sign-up. Texted the booking link.
Hartwork, or another hire?
Both have their place. Here is what each one gives you at the front desk.
- Getting startedHartwork: set up for you, nothing to trainA receptionist you hire: advertise, interview, then train them on your business
- Nights, Sundays and holidaysHartwork: answers and gets the client bookedA receptionist you hire: extra shifts, or the calls go to voicemail
- How each caller is treatedHartwork: friendly and patient, in your words, every callA receptionist you hire: depends on the person, and how busy the desk is
- Sick days and turnoverHartwork: answers the same way every dayA receptionist you hire: cover to find, and someone new to train
- Something only a person can handleHartwork: passes it to you, or takes a messageA receptionist you hire: someone who knows your regulars and can make a call
Use it alongside the people you have, or instead of hiring for the phone. Plans start at $97 a month. See every plan
What are missed calls costing you?
It opens on your kind of business. Change any number to match yours.
Adjust assumptions
$212,940
Estimate only. Assuming 20% of missed callers would have joined, each paying $65 a month for 9 months.
Plans at a glance.
Every price is on the page, and we set it up for you on every plan.
Starter Catch
Best for inbound call coverage
$97/mo
No setup fee
Pay as you go at $0.80/minStandard setup. Usually live in 24 hours.
- Most popular
Growth Catch
Best for active lead generation
$397/mo
+ $297 one-time setup
250 minutes included, then $0.60/minCustom built. Ready in 7 business days.
Pro Catch
Best for end-to-end booking
$697/mo
+ $597 one-time setup
500 minutes included, then $0.40/minThe full system, done for you.
What happens after you contact sales.
We do the setup. Your part is one short call and a yes.
- 25 minutes
A short call
Tell us about your business: your services, prices, hours and how clients book. Together we see whether Hartwork fits.
- 24 hours to 7 business days
We set it up
Starter is usually live in 24 hours. Growth and Pro are custom built and ready in 7 business days.
- Before it goes live
You approve what it says
We walk you through what it will say to your callers, and you approve it.
- Day one
It goes live
Calls reach Hartwork, and every one shows up in your dashboard with a short recap.
Your callers, handled properly.
Read the privacy policy- It says it's an AIYour callers hear it straight away, on a recorded line.
- Every call is recordedSo you can check exactly what was said, in your dashboard.
- Recordings deleted after 90 daysTranscripts and summaries stay while you are a client.
- ElevenLabs runs the voiceIt processes the speech on each call.
Your next caller is already dialing.
Find out whether Hartwork fits your business, and what it would cost.
A 25-minute call. Monthly plans: 30 days’ notice to cancel.