AI Front Desk for fitness, wellness & beauty

Every call answered. Every client booked.

Hartwork answers every call to your business in a natural voice, answers the caller’s questions, and books the appointment for you. Even when you’re with a client or closed for the night.

Always on
24/7
Coverage
US & Canada
Books into
Your calendar
Hear how it soundsReal recording

Press play. This is your front desk.

A real recording of the Hartwork agent answering a call.
0:00 / 0:20
A moment from the call
“Do you have anything open Saturday?”
“We do. 2pm with Alex.Want me to book you in?”
The problem, in numbers

Most calls to a business like yours never reach a person.

Nearly two in three calls to a small business go unanswered. That is most of your new clients, dialing a competitor next.

67%

of callers who reach a voicemail hang up without leaving one.

78%

of customers book with the first business that answers.

Sources: 62% unanswered from the 411 Locals call-answer study of 85 businesses (2016). Voicemail hang-up figure from BIA/Kelsey. First-responder figure from the Lead Response Management Study (Dr. James Oldroyd, MIT), reported in Harvard Business Review.

How it works

Someone calls. Hartwork answers. You get the booking.

01

Someone calls

A customer or a new lead calls your business. Any hour, any day, even while you are with someone else.

02

Hartwork answers

It picks up in a natural voice, answers their questions, and books them in. The way a good front desk would.

03

You get the booking

The appointment lands on your calendar with a short summary of the call. You didn’t touch a thing.

What it does

Everything a great receptionist does. Ready in days, not months.

Books and reschedulesNew bookings, changes, and cancellations, straight to your calendar.
Answers their questionsHours, services, prices, where you are. In your own words.
Sends textsBooking links, reminders, and confirmations by text after the call.
Works nights and busy timesWeekends, holidays, and the times three calls come in at once.
Knows when to pass it onSends the call to you, or takes a message, when it needs a person.
Recaps every callA short note on who called, what they wanted, and what happened.
 
A full-time receptionist
Hartwork
What it costs
About $37,000 a year, before payroll taxes and benefits
From $99 a month
Starts working
After weeks of training
In a few days
Knows your prices and services
Once they have learned them
From the first call
Nights, Sundays and holidays
Off the clock
Always on
Five calls at once
One at a time
All of them
Sick days and turnover
Part of the deal
Never

Receptionist pay is the U.S. average for receptionists, about $37,000 a year, from the U.S. Bureau of Labor Statistics. Employer cost is higher once you add payroll taxes and benefits. Hartwork pricing starts at $99 a month.

When you’re ready

Hear a sample, then book a 15 minute demo.

Month to month. Cancel anytime. You work with Marie, not a support queue.