The moment someone claims an offer or comes in as a lead, Hartwork calls them back, answers their questions, and books them, while they still want you. Not four hours later, when they have already booked somewhere else.
78% of customers book with the first business that gets back to them. Speed is not a nice-to-have. It is the whole game.
more likely to qualify a lead when you reach it within five minutes instead of thirty.
the window before a lead’s odds of converting fall off a cliff.
Sources: first-responder and five-minute figures from the Lead Response Management Study (Dr. James Oldroyd, MIT), reported in Harvard Business Review.
They enter their name and number on your site, an ad, or a form. That is the moment they are most keen.
Their phone rings almost before they set it down. Hartwork answers questions and books them in.
On your calendar with a summary. If they miss the call, it leaves a voicemail and texts a link.
Pay figure: the median US sales development rep earns a $60,000 base salary ($85,000 on target), per RepVue. Most reps also need weeks of training before they sell well. Hartwork is trained on your offers before the first call.